Refund Policy

Last Updated: May 30, 2025

This Refund Policy outlines the terms and conditions for refunds on "Home Fortress" digital products (the "Products") purchased through the homefortressguide.com website (the "Service") and processed by our third-party payment processor, ClickBank. This policy is provided by Think Media ("us", "we", or "our").

Our aim is to ensure customer satisfaction with our Products. If you are not satisfied with your purchase, please review the policy below.

Our Commitment & ClickBank's Role

All purchases of our Products are retailed by ClickBank, a leading global internet retailer and affiliate marketplace. As such, all payment transactions and subsequent refunds are handled according to ClickBank's official refund policy.

As a ClickBank vendor, we adhere to ClickBank's standard 60-day money-back guarantee unless a different refund period is explicitly stated for a particular offer at the time of purchase. This means you have 60 days from the date of your purchase to request a refund if you are not satisfied with the Product.

How to Request a Refund

If you are not satisfied with your purchase and wish to request a refund within the eligible period (typically 60 days from the date of purchase), please follow these steps:

1. Locate Your ClickBank Receipt: When you purchased the Product, ClickBank sent you an email receipt. This email contains your order number and a link to ClickBank's customer service or order lookup.
2. Contact ClickBank Support: The most direct way to request a refund is by contacting ClickBank customer support. You can typically do this through the link provided in your ClickBank email receipt or by visiting the ClickBank customer support website (help.clickbank.com). You will likely need your order number and the email address used for the purchase.

Please note that we (Think Media / homefortressguide.com) do not process refunds directly, as all transactions are managed by ClickBank in their role as the retailer.

Conditions for Refund

• Refund requests must be made within the timeframe specified by ClickBank's policy (usually 60 days from the date of purchase).
• The policy applies to the purchase of the digital Product(s) as retailed by ClickBank.
• Abuse of the refund policy (e.g., repeated refunds for the same product) may be subject to ClickBank's discretion.

After a Refund is Processed

Upon successful processing of your refund by ClickBank, your access to the purchased digital Product(s) will typically be revoked. ClickBank will notify you once the refund has been completed.

Questions About Our Products

If you have questions specifically about the content or use of the "Home Fortress" Products, or if you are experiencing technical difficulties accessing your purchase *before* deciding on a refund, please feel free to contact our support team. We may be able to help resolve your issue or provide clarification.

You can reach our support at: [email protected]

However, for all refund requests and payment-related inquiries, please contact ClickBank directly as outlined above.

Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time, though our policy will always align with the terms set forth by ClickBank as our retailer. Any changes will be effective immediately upon posting the updated policy on this page. We encourage you to periodically review this page for the latest information on our refund practices in conjunction with ClickBank's policies.

Contact Us

If you have any general questions about this Refund Policy (not for processing a refund itself), please contact us:

By email: [email protected]

By visiting this page on our website: Contact Us